Spire Learning Privacy Notice
Last Updated: __July 2026_________________
1. Introduction
Spire Learning is committed to protecting the privacy and personal information of students, parents, guardians, and prospective clients.
This Privacy Notice explains how personal information is collected, used, stored, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, Spire Learning is the Data Controller of the personal information described in this Notice.
2. Information We Collect
Spire Learning may collect and process the following information:
Parent or Guardian Information
Name
Address
Email address
Telephone number
Billing and payment information
Communication records
Student Information
Name
Age and school year
School attended (where relevant)
Educational needs and learning objectives
Academic progress and assessment records
Attendance records
Information relevant to the delivery of tutoring services
Special Category Information
In some circumstances, parents may choose to provide information relating to:
Special educational needs (SEND)
Medical conditions relevant to tutoring
Accessibility requirements
Such information will only be collected where necessary to provide appropriate educational support.
3. How We Use Personal Information
Personal information may be used to:
Provide tutoring services;
Arrange and manage lessons;
Monitor student progress;
Communicate with parents and guardians;
Prepare invoices and maintain financial records;
Comply with legal obligations;
Safeguard students where necessary.
We will only use personal information where we have a lawful basis for doing so.
4. Lawful Basis for Processing
Spire Learning processes personal information on the following legal bases:
Contract
To provide tutoring services requested by parents or guardians.
Legitimate Interests
To manage and improve tutoring services, communicate with clients, and maintain appropriate records.
Legal Obligation
To comply with legal and regulatory requirements, including safeguarding obligations and tax requirements.
Explicit Consent
Where special category information is provided, processing may be based on the explicit consent of the parent or guardian.
5. Sharing Information
Spire Learning does not sell personal information to third parties.
Information will only be shared where necessary:
With service providers supporting the operation of the business (such as secure payment providers or online lesson platforms);
Where required by law;
Where safeguarding concerns require information to be shared with appropriate authorities.
Any sharing will be limited to what is necessary.
6. Online Lessons
Where online tuition takes place, approved video conferencing platforms may be used.
Lessons will not normally be recorded by Spire Learning.
Parents and students must not record lessons without prior consent.
7. Data Security
Spire Learning takes reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Measures may include:
Password-protected devices;
Secure cloud storage;
Secure email accounts;
Restricted access to personal information.
8. How Long Information Is Retained
Personal information will only be retained for as long as necessary.
Typical retention periods include:
Client records: up to 6 years after tuition ends;
Financial records: up to 6 years in accordance with HMRC requirements;
Safeguarding records: for as long as reasonably necessary to comply with legal obligations.
Information that is no longer required will be securely deleted or destroyed.
9. Your Rights
Under UK GDPR, parents and guardians may have the right to:
Access personal information held about them or their child;
Request correction of inaccurate information;
Request deletion of information where appropriate;
Restrict processing in certain circumstances;
Object to processing based on legitimate interests;
Request transfer of data where applicable;
Withdraw consent where processing is based on consent.
Some rights may be subject to legal limitations.
10. Complaints
If you have concerns about how your personal information is handled, please contact Spire Learning in the first instance.
You also have the right to lodge a complaint with the:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
11. Contact Details
For questions regarding this Privacy Notice or personal information held by Spire Learning, please contact:
Spire Learning
Email: info@spire-learning.co.uk
12. Changes to This Privacy Notice
This Privacy Notice may be updated from time to time.
The latest version will always be available upon request and will apply from the date stated above.